We remain open… BUT… March 2020

UPDATE: MARCH 23, 2020

Our store-front offices are now closed. We will re-assess opening again after Easter.

We are working virtually following isolation protocols. If you need to reach us you can do so via email and phone. Our response times may be intermittent as we adapt to this situation.

Thank you for your continued support during these uncertain times. We will continue to do our best to share information relevant to you and the community in the coming weeks.


Our team met this morning to discuss how we are going to move ahead in this situation with the COVID-19 outbreak.

We determined that we would remain open for the time being, but scale back some of our activities:

  • Large events and meetings (including Power Up and “Moving On With Persistent Pain”) are cancelled. If events are rescheduled after this storm passes, we will make those announcements.
  • We will not be accepting any new meetings or bookings in our Boardroom until further notice.
  • Meetings currently scheduled will proceed; however we ask that attendance be limited to no more than 8 people. Additional meeting personnel can be brought in virtually through teleconferencing, Skype or Zoom.
  • We are taking precautions to keep the office safe. As elsewhere, we ask that anyone exhibiting any of the symptoms associated with this virus please stay home. We will do what we can to assist you and answer questions over the phone or by email. (Click the link to access an Alberta Health Services self-assessment quiz.)
  • Our staff team will not be attending external meetings or gatherings in order to reduce our risk of exposure.
  • In the event that this outbreak continues for an extended period of time, or worsens in its status, our team will re-evaluate closing the downtown office and working 100% remotely.
  • As a non-profit society that supports the community, we want to remind residents that municipal information can be found at www.olds.ca

We’ve taken note of how so many amazing residents in this town have stepped up and offered to help their friends, neighbours, seniors, self-regulated or quarantined people throughout the area. We are so pleased to see this outpouring of support and kindness from our community. If there is some way in which we can assist and facilitate some wider-scope level of service, please contact us so we can support you in that effort.

We chose to remain open to continue to be a community resource for those who are not certain where to turn…

  • We agreed that rather than see this situation as threatening and fearful, we could choose to see it as an opportunity.
  • We have a lot of internal work we can do — like when you do that ‘spring cleaning’, everything feels like it’s tidy, organized, and ready for a new season.
  • We also know there is an opportunity to “pivot”, and be an example of how we can re-tool business to stay productive and contribute to the community.
  • We felt that, as of this moment, we can serve the community best by continuing to ‘keep calm and carry on’. We will direct people to available resources, support businesses with information and electronic networking capabilities, and help hold up a light for everyone to reveal the silver linings on the dark clouds as they pass over us.

And we can do all this while adhering to the recommendations put forward from Alberta Health Services and Alberta’s Chief Medical Officer.

We look forward to seeing you and working together again soon. Take care.