Mental Health Support March 2020

Alberta Health Services (AHS) has boosted its service to help Albertans should they need to speak with someone about mental health concerns.

If Albertans call the Mental Health Help Line at 1-877-303-2642 or the Addiction Help Line at 1-866-332-2323 between 7 a.m. and 11 p.m., seven days a week, they will be connected directly to a dedicated team of AHS addiction and mental health staff.

This change will support 811 operators to focus on COVID-19 calls during the day and improve wait times for others needing telephone advice. Calls placed from 11 p.m. to 7 a.m. will continue to be routed through 811.

Pausing some health construction projects and non-essential service contracts In order to protect patients, families and staff providing key services inside health-care facilities, AHS has informed some contractors and vendors that provide non-essential services at some health facilities that their projects will be temporarily paused.

These include non-essential delivery services and facility maintenance, such as flooring replacement, departmental renovations or lighting retrofit projects.

Alberta Infrastructure is also working with AHS to ensure that construction projects being done inside health facilities do not impact the operations of the facility.

As each project is reviewed and assessed, Infrastructure will provide notice to affected contractors if any projects are deferred.

Emergency isolation supports

Emergency isolation supports are available for Albertans who are self-isolating or who are the sole caregivers for someone in self-isolation, and have no other source of income. Applicants can view eligibility criteria and apply at alberta.ca. To carefully manage the flow of applications, we are periodically closing access to MADI and the Emergency Isolation Support. We will provide daily updates about system availability.